For Individuals

How do I prepare for my telehealth appointment?

We recommend that you enter your provider’s Zoom waiting room 5 minutes in advance so that your session can start on time. In order to get the most out of your appointments, we highly recommend the following:

  1. Find a private space where you won’t be disturbed (separate room, car, etc.)
  2. Test your microphone 
  3. Test your video 
  4. Check for background noise/distractions and take measures to reduce them (other humans, pets, outside noise) 

I have never seen a provider at USP, are you accepting new patients during COVID-19?

Yes! We are currently accepting new patients at this time. We are still welcoming new clients and during this period of crisis and will be conducting initial sessions via Zoom. Our Clinical Coordinator will discuss the process in detail during the phone screening. With a practice-wide expertise in anxiety, PTSD, and trauma, we realize that this is a time when our experience may be particularly valuable.